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Just to give you a heads up that we will be upgrading the platform overnight Sunday 18 November and most likely into Monday morning.
The time it takes to complete the upgrade is dependent on factors outside of our control but could range between 6-72 hours! So please bear with us.
You may see us come back online and the site look disfigured, or if you login asking you for required fields, but rest assured that is expected and will all be changed (you wont have to fill in those fields just ignore them) hopefully by the end of the Monday.
You might also see things randomly appearing and disappearing as we check to see if various functionality is working as it should (there are always surprises regardless of how rigorously you test!). Apologies in advance for any teething problems we may have!
All things being well one of the big improvements you’ll see is the speed of the site will increase dramatically.
Just to say this upgrade process hasn’t quite been completed yet. There are several known bugs that we are working to fix but I’m not sure we will get them sorted today.
Some notable issues for you to just ignore are:
If anyone happens to spot something a little bit odd please feel free to reply to this thread or email/message me directly....ideally with screenshots!
Thanks for your patience
Hopefully we have managed to fix most of the bugs. We are continuing to monitor but if anyone spots anything please do let me know
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